Pricing and features

Plans for teams of every size.

Sandbox

Free
Get started for free
No credit card required
Free to get started:
Single Editor
50 knowledge base sources per agent
2 agents
Up to 100k monthly AI tokens
1 workspace
Signup for sandbox
No credit card required
Get started for free

Pro

Monthly
Annually
$50 per month
$480 per year
Save 20% with annual billing
For individual builders:
Single Editor
200 knowledge base sources per agent
Up to 20 agents
Up to 2M monthly AI tokens
Start 14-day trial
Payment by credit card
Build like:

Teams

Monthly
Annually
$625 per month
$6,000 per year
Save 20% with annual billing
For growing teams:
Up to 3 Editors
5K knowledge base sources per agent
Up to 20 workspaces
Unlimited agents
Up to 10M monthly AI tokens
Priority support
Contact Sales
Payment by credit card
Automate like:

Enterprise

Billed Annually
Custom Pricing
Payment by Invoice
For scaling agents:
Unlimited Editors for purchase
Unlimited workspaces
Unlimited knowledge base sources
Single-Sign-On (SSO)
Account management
Private cloud hosting
ISO-27001
1-1 training and onboarding
Migration services
Bring your own LLM
Custom SLAs & contracting
Contact Sales
Payment by invoice
Scale like:

Compare
Plans

Enterprise
Contact Sales
Build and collaborate
Editors
Single Editor
Single Editor
up to 3 editors
Unlimited to purchase
View-only collaborators
Unlimited
Unlimited
Unlimited
Unlimited
Number of workspaces
A workspace is the home for all of your assistants & added team members, and will allow you to organize your work in whatever way you choose.
1
1
20
Unlimited
Number of agents
2
20
Unlimited
Unlimited
Version History
7 days
30 days
Unlimited
Unlimited
Prototype and user test
Test user personas
1
5
Unlimited
Unlimited
Password protected prototypes
question mark
question mark
check mark
check mark
Launch and host
Customizable chat embed
check mark
check mark
check mark
check mark
Dialog API
check mark
check mark
check mark
check mark
Transcripts dashboard
check mark
check mark
check mark
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Analytics dashboard
check mark
check mark
check mark
check mark
Transcript history
7 Days
30 Days
Unlimited
Unlimited
Knowledge base sources per agent
50
200
1000
Unlimited
Large Language Models
Large Language Models included
ChatGPT
All: OpenAI, Anthropic
All: OpenAI, Anthropic
Any Model
Bring your own LLM
question mark
question mark
question mark
check mark
Security and compliance
User permissions
question mark
check mark
check mark
check mark
SAML + Single Sign On (SSO)
question mark
question mark
question mark
check mark
Private cloud hosting (AWS)
question mark
question mark
question mark
check mark
Custom contracting and invoicing
question mark
question mark
question mark
check mark
Custom SLA
question mark
question mark
question mark
check mark
Support and services
Community support forums
check mark
check mark
check mark
check mark
Voiceflow email and chat support
question mark
question mark
12 hours or less
15 minutes or less
Dedicated account manager
question mark
question mark
Pooled support
check mark
Tailored team training
question mark
question mark
question mark
check mark
Migration support
question mark
question mark
Paid add-on service
Paid add-on service

Sandbox

Professional

Build and collaborate
Editors
Single Editor
Single Editor
View-only collaborators
Unlimited
Unlimited
Number of workspaces
A workspace is the home for all of your assistants & added team members, and will allow you to organize your work in whatever way you choose.
1
1
Number of agents
2
20
Version History
7 days
30 days
Exports
None
PDF, CSV, JSON
Commenting
check mark
check mark
Real-time collaboration
check mark
check mark
Prototype and user test
Agent Prototypes
Voiceflow Branded
Custom branding
Test user personas
1
5
Password protected prototypes
question mark
question mark
Prototype expiration
1 day
Unlimited
Launch and host
Customizable chat embed
check mark
check mark
Dialog API
check mark
check mark
Analytics API
question mark
check mark
Transcripts API
question mark
check mark
Transcripts dashboard
check mark
check mark
Analytics dashboard
check mark
check mark
Transcript history
7 Days
30 Days
Prototyping NLU
VF NLU
VF NLU
Knowledge base sources per agent
50
200
NLU and LLMs
Runtime NLU
Configurable
Configurable
Large Language Models included
ChatGPT
All: OpenAI, Anthropic
Bring your own LLM
question mark
question mark
Security and compliance
User permissions
question mark
check mark
Password Protected Prototype
question mark
check mark
SAML + Single Sign On (SSO)
question mark
question mark
Private cloud hosting (GCP or AWS)
question mark
question mark
Custom contracting and invoicing
question mark
question mark
Custom SLA
question mark
question mark
Support and services
Community support forums
check mark
check mark
Voiceflow email and chat support
question mark
question mark
Dedicated account manager
question mark
question mark
Training
question mark
question mark
Roadmap previews
question mark
question mark
Migration support
question mark
question mark
Build and collaborate
Editors
upto 3 editors
Unlimited
View-only collaborators
Unlimited
Add on
Number of workspaces
A workspace is the home for all of your assistants & added team members, and will allow you to organize your work in whatever way you choose.
20
Unlimited
Number of agents
Unlimited
Unlimited
Version History
Unlimited
Unlimited
Exports
PDF, CSV, JSON
PDF, CSV, JSON
Commenting
check mark
check mark
Real-time collaboration
check mark
check mark
Prototype and user test
Agent Prototypes
Custom branding
Custom branding
Test user personas
Unlimited
Unlimited
Password protected prototypes
check mark
check mark
Prototype expiration
Unlimited
Unlimited
Launch and host
Customizable chat embed
check mark
check mark
Dialog API
check mark
check mark
Analytics API
check mark
check mark
Transcripts API
check mark
check mark
Transcripts dashboard
check mark
check mark
Analytics dashboard
check mark
check mark
Transcript history
Unlimited
Unlimited
Prototyping NLU
VF NLU
Configurable
Knowledge base sources per agent
1000
Unlimited
NLU and LLMs
Runtime NLU
Configurable
Configurable
Large Language Models included
All: OpenAI, Anthropic
Any Model
Bring your own LLM
question mark
check mark
Security and compliance
User permissions
check mark
check mark
Password Protected Prototype
check mark
check mark
SAML + Single Sign On (SSO)
question mark
check mark
Private cloud hosting (GCP or AWS)
question mark
check mark
Custom contracting and invoicing
question mark
check mark
Custom SLA
question mark
check mark
Support and services
Community support forums
check mark
check mark
Voiceflow email and chat support
12 hours or less
15 minutes or less
Dedicated account manager
Pooled support
check mark
Training
question mark
check mark
Roadmap previews
question mark
check mark
Migration support
Paid add-on service
Paid add-on service
FAQs

You asked, we answered.

Read more on Voiceflow Tokens and Pricing FAQs.

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How does billing work?
Billing is managed per workspace and is owned by the workspace Admin, who is by default the workspace creator.

We are introducing a new Voiceflow Tokens (VFT) system that will allow users to power their agents through an exchange unit that bundles interactions and AI Tokens. This will allow us to 1:1 match the price of underlying AI vendors for tokens, reducing token costs for customers.

Read more on Voiceflow Tokens and the pricing system here.
What's the difference between Editors and Viewers?
Editors are able to make changes to projects including delete projects. Viewers are only able to try the prototype mode, view the design and leave comments. Editors are billed licenses, whereas Viewers are free and can be added in unlimited number.
How will interactions be billed?
The Voiceflow Tokens (VFT) system will allow users to power their agents through an exchange unit that bundles interactions and AI Tokens. VFT bundles will be available for purchase by plan type as of summer 2024 (exact date will be communicated).

Our new pricing model decreases AI costs for customers by matching AI token prices 1:1 for every AI model, even as they change. This means that the AI token costs of vendors in Voiceflow will always match 1:1 with the vendor-listed price.

We are doing this by introducing Voiceflow Tokens (VFTs), which will have an exchange rate that is updated daily to match 1:1 with supported AI models.

Read more on Voiceflow Tokens and the pricing system here.
How do I change to Voiceflow Enterprise?
To upgrade to Voiceflow Enterprise, please contact our sales team via our demo request form.
Does Voiceflow provide discounts for Students or NPOs?
We do not currently offer any individual student discounts. If you are an education institution and would like to include Voiceflow in your curriculum, please contact us here.

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Sign-up for free or talk with our team.

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